Contact Address: 1249 N BENTALOU ST UNIT HOUSE, BALTIMORE, MD 21216, United States
Customer Service Phone: +1 (917) 362-2183
Customer Service Email: hello@omnilevantx.com
Support Hours: Monday to Friday, 9:00–18:00 (EST)
Omnilevantx (hereinafter referred to as “we”) provides website access, order processing, and related support services. This policy applies to all activities including browsing, placing orders, and using any services on our website.
By accessing this website or using any of its services, you agree that this Service Policy applies. It covers product browsing, order placement, payment processing, and after-sales support.
You are responsible for ensuring that all information provided is accurate and up to date when using our services. All account activities and order actions are your responsibility. We are not responsible for issues caused by incorrect or incomplete information.
We strive to keep product information accurate, including descriptions, availability, and pricing. However, updates or changes may occur from time to time, and the final information displayed on the website shall prevail.
Orders are processed only after successful payment. If payment issues, incomplete information, or system errors occur, order processing may be delayed or temporarily paused.
Shipping details: View Shipping Policy
Cancellation details: View Cancellation Policy
Orders may be cancelled before processing begins (typically within 48 hours). Once an order enters packaging or shipping stages, cancellation is no longer available. In such cases, returns can be requested after delivery.
Return details: View Return Policy
Returns and exchanges are available within 30 days after delivery under the following conditions:
Return and exchange procedures include application, review, return shipment, and inspection. All packages include a return label and necessary documents such as invoices. Please keep them for return processing.
Refunds are processed after inspection approval. Payments will be returned to the original payment method, including American Express, JCB, Mastercard, Discover, Diners Club, VISA, and others.
Refunds are typically completed within 2–4 business days, depending on the payment provider.
We may update this Service Policy from time to time. The latest version will be effective upon publication on this page.
We use information only for order processing, customer support, and system maintenance, and apply reasonable measures to protect data security. Return details: Privacy Policy.
All website content, including text, images, and layout structure, belongs to us or authorized partners and may not be used without permission.
We will do our best to ensure service stability. However, we are not responsible for delays or interruptions caused by factors beyond reasonable control.
This Service Policy may be updated when necessary. The updated version will take effect once published on this page.
Contact Address: 1249 N BENTALOU ST UNIT HOUSE, BALTIMORE, MD 21216, United States
Customer Service Phone: +1 (917) 362-2183
Customer Service Email: hello@omnilevantx.com
Service Hours: Monday to Friday, 9:00–18:00 (EST)
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